Kamis, 29 Maret 2012

Airport Representative Job Desc

Position:                    Airport Representative
Level:                        1b
Reports to:                Bell service Supervisor
Responsible for:        Airport & Hotel co-ordination for Guests
Unit:                          Multi Unit

Main Role & Objectives:
Ø  Responsible for welcoming guest’s VIP’s at the airport and making all necessary arrangements with regard to visa and transportation.
Ø  Perform any other duties that may be assigned from time to time by supervisors in the both properties

Main Tasks & Responsibilities:
Ø  Responsible for arranging ticket conformation with GRO
Ø  Work on Weekends and public holidays
Ø  Night work
Ø  May be required to work for another department for a fixed period
Ø  Provide guest service as well as duties of Car Park Attendant/ Baggage Handler and Porter during the night duty
Ø  Liase with airport authority and hotel
Ø  Assist visa officer or PRO at the Immigration Office & Airport
Ø  Report any accident involving hotel’s car to the FOM/Asst. F.O.M
Ø  Project a good image of the hotel by the way he keeps his car, his dressing and attitude
Ø  Liase with the reservation department, reception department and bell service department for all work details
Ø  Assist in loading and unloading baggage to and from the vehicles
Ø  Assign to carry out jobs for hotel as well as customers
Ø  Observe traffic rules and regulations
Ø  Work in co-operation with all other departments in the hotel
Ø  Take part in internal training sessions and any training courses related to the day to day work
Ø  Assist the reception in entering the data in the Police immigration system

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