Airport Representative Job Desc
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Position: Airport Representative
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Level: 1b
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Reports to: Bell service Supervisor
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Responsible for: Airport & Hotel co-ordination for
Guests
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Unit: Multi Unit
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Main Role & Objectives:
Ø Responsible for
welcoming guest’s VIP’s at the airport and making all necessary arrangements
with regard to visa and transportation.
Ø Perform any
other duties that may be assigned from time to time by supervisors in the
both properties
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Main Tasks & Responsibilities:
Ø Responsible for
arranging ticket conformation with GRO
Ø Work on
Weekends and public holidays
Ø Night work
Ø May be required
to work for another department for a fixed period
Ø Provide guest
service as well as duties of Car Park Attendant/ Baggage Handler and Porter
during the night duty
Ø Liase with
airport authority and hotel
Ø Assist visa
officer or PRO at the Immigration Office & Airport
Ø Report any
accident involving hotel’s car to the FOM/Asst. F.O.M
Ø Project a good
image of the hotel by the way he keeps his car, his dressing and attitude
Ø Liase with the
reservation department, reception department and bell service department for
all work details
Ø Assist in
loading and unloading baggage to and from the vehicles
Ø Assign to carry
out jobs for hotel as well as customers
Ø Observe traffic
rules and regulations
Ø Work in
co-operation with all other departments in the hotel
Ø Take part in
internal training sessions and any training courses related to the day to day
work
Ø Assist the
reception in entering the data in the Police immigration system
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